A Memoir of Logistics, Desperation, and the Thin Blue Line
On May 10, 2020, when we admitted our first COVID-19 patient to MGIMS, we were innocent. We thought the battle would be fought with PPE, N95 masks, and the strategic deployment of ventilators. We were wrong. The pandemic was not a war of complex machinery; it was a war for a single, elemental gas.
For decades, oxygen in a hospital was like water in a tap or electricity in a socket—a boring, invisible utility that simply existed. You turned a knob, and it hissed. But as the first wave swelled into the tsunami of the second, that hiss became the soundtrack of our nightmares. Oxygen stopped being a utility and became the most precious commodity on earth. It was the only drug that mattered. Without it, the sophisticated antiviral cocktails were just expensive urine, and the ventilators were nothing more than noisy bellows.
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The Interminable Thirty Minutes
The nadir of this crisis—the moment that is etched into my cortex—arrived on a scorching afternoon in April 2021. The second wave was at its zenith. We had expanded to nearly 400 COVID beds, and every single one of them was occupied by a human being struggling to perform the most basic act of living.
I was in my office, buried under a mountain of mortality reports and supply chain logs, when Alpesh Raut, our biomedical engineer, walked in. In a hospital hierarchy, engineers usually wait to be summoned. Alpesh didn’t knock. The look on his face—a mixture of terror and resignation—told me the news before he opened his mouth.
“Sir,” he said, his voice tight. “We have less than thirty minutes of oxygen left in the main manifold. The truck from Nagpur is stuck.”
Thirty minutes. In a normal world, that is enough time to drink a cup of tea or read a newspaper editorial. In a COVID ward, it is an eternity of silence waiting to happen. If that pressure dropped, the alarms would scream in unison, and then, they would stop.
What followed was a blur of frantic, high-stakes theater. I was on the phone with the District Collector, the transport authorities, and the oxygen suppliers. My voice swung between the professional baritone of a Medical Superintendent and the high pitch of quiet desperation. We began moving jumbo cylinders across the campus like chess pieces, cannibalizing one ward to keep the ICU alive for just five more minutes.
After thirty minutes that felt like a lifetime, a truck carrying 120 cylinders rumbled through the hospital gates. It brought relief, but it was a fragile one. Those 120 cylinders would last us barely twelve hours. We were no longer planning for the future; we were living in twelve-hour increments of survival.
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The Cavalry Arrives on Zoom
It became painfully clear that this hand-to-mouth existence—begging for trucks and praying for traffic clearance—was not a strategy. It was a gamble with human lives.
On May 21, 2021, the solution arrived not via a government circular, but through a WhatsApp message. It was from Madhukar Pai, a global health leader in Canada. He asked if I could join a digital meeting to discuss the situation in rural India.
I was exhausted. It was late, and I had spent the day fighting fires—metaphorical and literal. But the earnestness in Madhu’s message made me open my laptop. The next morning, bleary-eyed, I spoke to a group called IndiaCovidSOS and TMC Navya. I didn’t use jargon. I told them about the quiet desperation of Sevagram. I told them how my residents were running between buildings to check pressure gauges, and how we were fighting a 21st-century virus with 20th-century logistics.
The response was swift, efficient, and devoid of the red tape that usually strangles such initiatives in India. Dr. C.S. Pramesh, the Director of Tata Memorial Hospital, replied with the kind of directness that saves lives: “SP, we have a commitment for a 600 LPM oxygen generator for your hospital.”
It wasn’t just a promise; it was a logistical feat. This was the “invisible army” of the diaspora working in sync. FedEx and Air India operated flights bringing supplies that were then distributed to 88 locations across the country. We were one of them.
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Building the Fortress
On July 5, 2021, the AirSep oxygen generation plant was installed at MGIMS, funded by Community Partner International.
Standing next to it, hearing the hum of its compressors, I felt a strange sense of peace. With a capacity of 600 liters per minute, it was the equivalent of receiving a hundred jumbo cylinders every day, forever. We were no longer waiting for a truck from Nagpur. We were creating our own breath from the very air of Sevagram.
We didn’t stop there. The crisis had exposed the folly of relying on cylinders—those heavy, dangerous, inefficient steel torpedoes. We invested ₹28 lakhs to extend centralized copper pipelines to 150 beds across the Neuro ICU, Surgery ICU, and Emergency blocks. We repaired leaks with the obsession of a watchmaker.
The dividends were immediate. Before COVID, we consumed 90,000 cylinders a year. By fixing our infrastructure and generating our own gas, we halved our dependence on external suppliers. We became efficient not because we wanted to save money, but because we had looked into the abyss of running out.
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The Legacy of the Hiss
Looking back, the “Oxygen Summer” taught me that resilience isn’t just about courage; it’s about plumbing. It taught me that while doctors treat patients, it is the engineers and the supply chain managers who save them.
The 30-minute warning from Alpesh Raut still wakes me up sometimes. But then I remember the hum of the plant behind the Medicine Department, generating life out of thin air, and I go back to sleep. The hiss is no longer a threat. It is the sound of a hospital breathing.
While we fought the logistical battle for oxygen, a different war was raging online against misinformation : The Digital Resistance.